Pandemic Response Plan 

The COVID-19 virus is a significant item in the news. The risk is still ranked as low for the general population in Canada, but as we have seen this has and could continue to change rapidly.

That said, our plan is to continue to support our members, and the greater WorkSafe BC community, as much as possible. At this moment, our branch remains open. We are being mindful of keeping our staff as safe as possible, and have encouraged staff to work from home where possible. As a result there may be slightly longer response times than you are used to. We are also asking our members to do their part and are limiting branch traffic to one at a time in order to maintain an appropriate social distance.

Accessing your account information

Accessing your funds and information has not changed.

If you would like to be set up for online banking, interact e-transfer, or to receive an ATM card for your account, please reach out to our office and we will gladly make those available to you

You can still contact us by phone at 604-276-3079 or by e-mail info@cecu.ca

Payroll Deduction

At this time, payroll deductions will continue as directed.

If you need to make changes to these deductions, the same nine day lead time will apply.

(Cut-off for changes remains the Tuesday before the following week’s pay)

Credit/Financial Assistance
Should you or your family be negatively impacted financially as a result of the COVID-19 situation, please contact us at the above information. CECU is ready to help our members navigate through this challenging time. Please advise us of your situation and we will do our utmost to accommodate accordingly. 

Our Promise to our Members
To help encourage good hygiene practices, hand sanitizing products are located at all work stations. Hands can transmit infectious material (for example saliva or other body fluids that may contain viruses) to the mouth, nose or eyes, where there is a direct route of entry into the body. We encourage you to use the hand sanitizer when you visit.

During a pandemic, thorough workplace cleaning measures are required to minimize the transmission of virus through non-porous (i.e doorknobs, sinks) and porous surfaces (i.e. curtains, chairs, cubical walls) as some viruses can live up to two days on surfaces.
We have cleaned and/or disinfected our desks, workstations. And continue to do so on a regular basis.
Employee Protection
Employee protection involves providing a safe and healthy work environment for all our employees prior to, during and after a pandemic. We have ensured:

  • Providing basic hygiene products and training to employees
  • Establishing workplace cleaning guidelines.

Hand washing is an important way to reduce transmission of infectious diseases. Running water and non-abrasive hand soap must be used for at least 30 seconds when washing. It is important to dry hands either mechanically or with disposable toweling after washing.
Communication Strategy
Communication is an important element of a pandemic response plan. It is critical to effectively communicate before, during and after an epidemic or pandemic. Our Communication Plan includes:

  • Awareness – our employees are aware of the hazards associated with the virus (including symptoms) and procedures to isolate and report cases in order to reduce exposures.
  • Reporting – we commit to reporting to the local health department if dealing with a potentially infected individual. We adhere to recommendations of the local health department.

We will keep you informed of any service disruptions and will update this webpage accordingly.

Novel Coronavirus (2019-nCoV)
Coronavirus is a large family of viruses that cause illness ranging from the common cold to more severe diseases such as Middle East Respiratory Syndrome and Severe Acute Respiratory Syndrome. A novel coronavirus is a new strain that has not been previously identified in humans. Coronaviruses are zoonotic, meaning they are transmitted between animals and humans.
Common signs of infection include respiratory symptoms, fever, cough, shortness of breath and breathing difficulties. In more severe cases, infection can cause pneumonia, severe acute respiratory syndrome, kidney failure and even death.
Non-seasonal influenza is spread through close contact with live, infected animals.
Coronavirus infections are diagnosed by a health care provider based on symptoms and are confirmed through laboratory tests.

  • Wash your hands frequently with soap and water or use an alcohol-based hand rub if your hands are not visibly dirty.
  • Practice food safety. Avoid consumption of raw or undercooked animal products.
  • Ensure you are familiar with the symptoms.
  • If you develop a fever accompanied with cough and muscle pain, immediately seek a health care professional’s advice.
  • Be aware and follow the recommended actions from your local physician or health provider.
  • If you are quarantined by health authorities, inform your work site supervisor or appropriate personnel or family member.
  • It is normal to feel sad, stressed, confused, scared or angry during a crisis. Talking to people you trust can help.

For up to date information we follow:

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